How can we ensure the work we do as UX professionals aligns with our ethical guidelines? Professional discussions of this issue tend to circle the problem and ‘Monday morning quarterback’ projects that ended up being egregious violations of community norms. But what can we actually do to prevent ourselves from making the same mistakes? We’ll dig into why empathy is not enough and use some real-world examples to think through how we can set ourselves up to do work that we think is Good.
Kat King is an information architect who works with researchers, professors, entrepreneurs, and librarians to help them understand complex problem spaces and develop strategic plans. She’s interested in the big questions about language and meaning and what it is that makes us human.